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LUCILE CHELOUTIDemandé le 22 novembre 2023 à 03:06
Bonjour,
Etant situé dans la zone euro, nous avons la nécessité de savoir si les tarifs affichés en dollars sur votre page sont convertis en euros lors de la facturation.
Vous remerciant de votre retour
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Reymar Enterprise SupportRépondu le 22 novembre 2023 à 15:33
Hi Lucile,
Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. To confirm you want your billing subscription invoice to show as Euros instead of Dollars? Can you provide us with your paid email account so we can further on our end? It appears that lucile.chelouti@9-9bis.com is a Guest account.
After we hear back from you, we’ll have a better idea of what’s going on and how to help.