How to view submissions?

  • melaniereutenauer
    Demandé le 16 novembre 2023 à 11:47

    Bonjour,


    j'ai créé un formulaire, que j'ai posté sur Linkedin, il y a environ 1 semaine.


    Le problème, c'est que votre site me dit qu'il n'y a aucune soumission qui on été faites depuis. Alors que je sais qu'il y en a eu.


    J'ai besoin d'un suivi des réponses à ce formulaire, de toute urgence.


    Comment je peux faire ?

  • Gaud Jotform Support
    Répondu le 16 novembre 2023 à 14:01

    Hi melaniereutenauer,

    Thanks for reaching out to Jotform Support. Unfortunately, our French support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know, and we can have them do that. But keep in mind that you'll have to wait until they're available again.

    Now, let me help you with your question. You can check your form's submission by logging into your Jotform account using the Jotform Table. Here are the steps you can follow:

    • On your My Forms page, choose your form and click on Submissions at the top of the page.

    How to view submissions? Image 1 Screenshot 30

    This will take you to Jotform Tables, where you can see a list of all of your submissions.

    How to view submissions? Image 2 Screenshot 41

    Keep in mind that when someone fills out and submits your form, you will get a notification email if you have set up one. Or there is an email field on your form. This link will show you how to create a notification email alert on your form. Here is the complete guide on how to view your submission.

    Let us know if you have any other questions.


  • melaniereutenauer
    Répondu le 17 novembre 2023 à 04:35
    Bonjour,
    J'ai fait ce qui est montrer sur la vid, mais quand je vais sur soumission me dit qu'il y a 0 soumission alors que je sais que des personnes on complle formulaire. Mais le suivi des soumissions ne fonctionne pas
    De : Jotform <noreply>
    Envoy: jeudi 16 novembre 2023 20:02
    : Manie REUTENAUER <melanie.reutenauer>
    Objet : Re: suivi d'un formulaire
    [Jotform]<https:>
    [Autoresponder]
    There's a new response on your question:
    suivi d'un formulaire
    Hi melaniereutenauer,
    Thanks for reaching out to Jotform Support. Unfortunately, our French support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know, and we can have them do that. But keep in mind that you'll have to wait until they're available again.
    Now, let me help you with your question. You can check your form's submission by logging into your Jotform account using the Jotform Table. Here are the steps you can follow:
    On your My Forms page, choose your form and click on Submissions at the top of the page.
    [https://www.jotform.com/uploads/forum/Gaud_V/1700160980_655665d4a2705_]
    This will take you to Jotform Tables, where you can see a list of all of your submissions.
    [https://www.jotform.com/uploads/forum/Gaud_V/1700161076_655666349706e_]
    Keep in mind that when someone fills out and submits your form, you will get a notification email if you have set up one. Or there is an email field on your form. This link <https: /> will show you how to create a notification email alert on your form. Here is the complete guide <https: /> on how to view your submission.
    Let us know if you have any other questions.
    [Autoresponder]
    Answered by
    Gaud
    View this thread<https:>
    [Jotform Team]
    4 Embarcadero Center, Suite 780, San Francisco CA 94111
    24/7 Support<https:>
    Unsubscribe Thread<https:>
    </https:></https:></https:></https:></melanie.reutenauer></noreply>...
  • Rose Jotform Support
    Répondu le 17 novembre 2023 à 08:20

    Hi melaniereutenauer,

    Thanks for getting back to us. I checked your forms and all of them has 0 submission. I also checked the incomplete submissions section or Trashed Entries but I did not find any. Can you share the link to the page where your form is embedded?

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

  • melaniereutenauer
    Répondu le 20 novembre 2023 à 03:35
    Bonjour,
    Voici le lien : https://www.linkedin.com/feed/update/urn:li:activity:7128761327124131840/
    Cordialement,
    [https://ci6.googleusercontent.com/proxy/p8vRjoPbArwaKYJT2IpEvgQKW1k-l5nxGEVn64kBkx9kubNcPu6z1y1oItS5sOZBaIyj90hJqRWy-eIoxWPC9kbVdoLsLYmH4BjUq0SiS9xNLqM=s0-d-e1-ft#https://drive.google.com/uc?id=14mtymTIAvjkiqHoou0meNwOBDvRNXY2s]
    Manie REUTENAUER
    Assistante et relais R-H, en charge des admissions et Relations entreprises
    L'ole Lybre Reims
    [https://ci6.googleusercontent.com/proxy/Xq3hntJEq2rjJzR0uWCVm3clsSla7NsI7xyRuy0B6esGxKEs0TJKSCBJd0PTJnw80_-gOm3yRwJoGtSWipm4TqjnmSCEllHm6WPq2oze68mmA8DO6Mj2dGBHroByKflVGCBL0c-wyQ3vCF92=s0-d-e1-ft#https://cdn2.hubspot.net/hubfs/53/tools/email-signature-generator/icons/phone-icon-2x.png]
    +33 6 75 32 49 11
    [https://ci5.googleusercontent.com/proxy/u9Dqq8IRTYcA9pxGhij8X1100IBTEBNk6GfgLex2wy5mIUGt4EvtpI__1csTElV-MUMrqJCa2SjWZkRDmYNbTv260GIk6RQb8BWD6Fub4s38olgLolJ-Y0ZMzSkDaCxhCmOgByGso4GxlMz7=s0-d-e1-ft#https://cdn2.hubspot.net/hubfs/53/tools/email-signature-generator/icons/email-icon-2x.png]
    melanie.reutenauer@lybre.fr<melanie.reutenauer>
    [https://ci5.googleusercontent.com/proxy/bDGbdhNSZAZaKWHjXdHMW3DL3PklwLU9F5lSquHVukVuOVNDm_0LSPw8ckOtJwduaqdVOyJnATN5reUqPaX3QjUNCZkwbG2Ac8UdOzrywgI_nREPLk66UFxOhX3uiKMJOqLfWEBJyXQ51Tk=s0-d-e1-ft#https://cdn2.hubspot.net/hubfs/53/tools/email-signature-generator/icons/link-icon-2x.png]
    www.ecolelybre.com<https: />
    [https://ci5.googleusercontent.com/proxy/PMsX6QYblfid2-Aq_atF0w8D-5O2KEMGfclrImAJEOsQqE_sbKhMfAd7gH3akRnGu3ErEwVfaOuRfuDxpUBCSL-LKhPfwPnP1FnJHgaOjcrmV2CgMlczkQKYJb-bo0qnAEo7PcQNq51IElkIZFk=s0-d-e1-ft#https://cdn2.hubspot.net/hubfs/53/tools/email-signature-generator/icons/address-icon-2x.png]
    17,rue AndrPingat
    51100 Reims , France
    De : Jotform <noreply>
    Envoy: vendredi 17 novembre 2023 14:21
    : Manie REUTENAUER <melanie.reutenauer>
    Objet : Re: How to view submissions?
    [Jotform]<https:>
    [Autoresponder]
    There's a new response on your question:
    How to view submissions?
    Hi melaniereutenauer,
    Thanks for getting back to us. I checked your forms and all of them has 0 submission. I also checked the incomplete submissions section or Trashed Entries but I did not find any. Can you share the link to the page where your form is embedded?
    After we hear back from you, we'll have a better idea of what's going on and how to help.
    [Autoresponder]
    Answered by
    Rose
    View this thread<https:>
    [Jotform Team]
    4 Embarcadero Center, Suite 780, San Francisco CA 94111
    24/7 Support<https:>
    Unsubscribe Thread<https:>
    </https:></https:></https:></https:></melanie.reutenauer></noreply></melanie.reutenauer>...
  • Frédéric Jotform Support
    Répondu le 20 novembre 2023 à 06:14

    Bonjour Mélanie,

    Merci pour cette précision. Il se trouve que vous avez supprimé, sinon omis le bouton qui permet aux postulants de soumettre leur candidature, bouton qui devrait figurer en bas à droite de la dernière page, où seul le bouton précédent apparaît, comme le montre la copie d'écran ci-dessous.How to view submissions? Image 1 Screenshot 50

    De ce fait, aucune donnée ou soumission ne peut être transmise depuis le navigateur du postulant vers nos serveurs, il est donc normal que vous n'ayez encore reçu aucune soumission.

    Pour ajouter le bouton pour permettre de soumettre la candidature, autrement dit les données saisies, c'est facile,

    1. Allez à la page Créer du Générateur du formulaire.
    2. Cliquez sur le bouton + Ajouter un élément sur la gauche.
    3. Sélectionnez l'élément Soumission dans le menu des éléments du formulaire.How to view submissions? Image 2 Screenshot 61

    Pour change le texte du bouton Soumission,

    1. Sélectionner le champ Soumission et cliquez sur l'icône d'engrenage.
    2. Dans l'onglet de droite Propriétés du bouton Envoyer, entrez le texte de votre choix.How to view submissions? Image 3 Screenshot 72

    C'est tout. Les postulants peuvent maintenant soumettre et, vous, consulter leurs soumissions en cliquant sur le bouton Soumission.How to view submissions? Image 4 Screenshot 83

    Par ailleurs, je vous invite à revoir le texte de cette dernière page, les postulants étant redirigés vers la page de remerciement dès qu'ils ont cliqué sur ce bouton, ce qui confirme explicitement que leur soumission a bien été faite. Ce guide vous montre comment configurer cette page.

    Essayez et dites-nous si vous avez d'autres questions.