problème connexion compte

  • Martin
    Demandé le 15 novembre 2023 à 12:24

    bonjour, je souhaiterai récupérer mon compte comment faire?

  • Waqas Jotform Support
    Répondu le 15 novembre 2023 à 16:22

    Hi Martin,

    Thanks for reaching out to Jotform Support. Unfortunately, our French support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I checked your email address: pilote.mdf@gmail.com and it appears that this email is associated with a guest account. Please keep in mind that the Guest account is a one-time login feature. It does not allow you to change your password or email address. You can create a new startup account here with the same email address. If you're not referring to this account, can you please share your email address or username so we can take a look at it?

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.