Print mode: How to change the document size of the PDF document?

  • Remplissez
    Demandé le 13 novembre 2023 à 18:55

    Bonjour,

    Sur le modèle de l'éditeur PDF qui s'appelle "Modèle JAS DEVIS".


    Le format n'est pas bon. Lorsque je reçoit le téléchargement, celui est en quart de page au lieu du format A4.


    Il est associé au formulaire suivant:

    https://form.jotform.com/233165708719362

    Jotform Thread 9095671 Screenshot
  • Marlon_T Jotform Support
    Répondu le 13 novembre 2023 à 23:47

    Hi Numerofixe,

    Thanks for reaching out to us for help. Unfortunately, our French Support agents are currently busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Going back to your support request, I cloned and tested your form and I got the same result. It seems like one of the field was mistakenly extended into your form. Please check the screenshot below:

    Print mode: How to change the document size of the PDF document? Image 1 Screenshot 40

    Please try adjusting the element again within the page only.

    Print mode: How to change the document size of the PDF document? Image 2 Screenshot 51

    Your form should be visible within the page frame again right after adjusting it:

    Print mode: How to change the document size of the PDF document? Image 3 Screenshot 62

    Give it a try and let us know if you need any help.

  • Remplissez
    Répondu le 14 novembre 2023 à 05:15

    Merci beaucoup !!!!