Problème de connexion au formulaire

Bonjour,

j’ai terminé mon questionnaire mais en l’envoyant à des personnes, certaines avaient des messages d’erreurs comme ci-joint.

Comment puis-je faire ?

merci

Hi mallettsuzyconseil,

Thanks for reaching out to Jotform Support. Unfortunately, our French support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know, and we can have them do that. But keep in mind that you'll have to wait until they're available again.

Now, let me help you with your question. Are you referring to this form ID: 232554865787069? When I checked on your form, the form was set to private. Only invited users can fill out this form, and they also must create a Jotform account. Check out my screenshot below.

You can easily set your form to public, and anyone who has the link can fill out your form in a few easy steps. Let me show you how.

1. In Form Builder, on the orange navigation bar, click on Publish.
2. On Quick Share, go to Link to Share, and click on the Gear Icon for the Settings.
3. On Access Settings, click on Public Form.

If the issue still persists, please change the link to this format: https://form.jotformeu.com/FormID. Can you give it another try and let us know what happens? If you're still having the same issue, we'll do a more in-depth investigation and work on finding a solution.

Let us know if there’s anything else we can help you with.