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douanefranceDemandé le 7 novembre 2023 à 04:33
Bonjour,
j'ai installé un formulaire mais il ne s'affiche pas en entier. Je crois me souvenir qu'il y a une manipulation à faire dans Jotform mais je ne sais plus laquelle.
Le formulaire chez nous est ici : https://moa.douane.gouv.fr/actualites/actu-inscription-newsletter-lcb-ft
Chez vous : https://eu.jotform.com/build/233101338456349
Merci de votre aide
Bien cordialement
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Sheena Jotform SupportRépondu le 7 novembre 2023 à 04:41
Hi douanefrance,
Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. It looks the Javascript Embed code may be having trouble with your website code. Can you try using the IFrame embed? Since the form is called inside an iFrame, the chances of script conflicts occurring on your page are kept to a minimum Let me show you how:
- In Form Builder, click on Publish in the orange navigation bar at the top of your screen.
- In the menu on the left side of your screen, click on Embed.
- Click on iFrame then click on </> Copy Code.
Give it a try and let us know if you have any other questions.