votre service a changé

Je constate que maintenant mon client doit se connecter à jotform et cela ne me convient pas

Avant je pouvais envoyer le formulaire en direct sans besoin de connection

pourquoi?

Hi bwilde,

Thanks for reaching out to Jotform Support. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Do you mean that your respondents are being asked to create an account to Jotform? This could be because your form is set to Private. You can change the access settings of the form. Let me show you how:

• In the Smart PDF builder, click on Publish at the top.
• On the right side of the Link to Share, click on Settings.
• Set the form to Public, so it will not require your users to create an account.

You can follow this guide on How To Change the Access Settings of a Form.

That's it. Give it a try and let us know how it goes.