Erreur de traduction dans l'envoi d'un courriel

  • kewixtelecom
    Demandé le 17 octobre 2023 à 00:44

    Quand j'envoi un formulaire la date s'envoie en anglais même si le formulaire est en français.

    Jotform Thread 8201261 Screenshot
  • Raymond Jotform Support
    Répondu le 17 octobre 2023 à 03:14

    Hi danyrochon,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Please note that the date texts shown in your inbox is related to the language of your account. If you change your account's language the texts shown for common dates will also change. Let me show you how to do this:

    • From the My Forms page, click on your avatar icon at the top right corner of the page and click Settings.
    • Next, update the Language to your preferred option.
      Erreur de traduction dans lenvoi dun courriel Image 1 Screenshot 30

    In my example above, here's how the appointment field answers will show up in Inbox.

    Erreur de traduction dans lenvoi dun courriel Image 2 Screenshot 41

    Give it a try and let us know if you need any help.