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gaetanlaporteDemandé le 16 octobre 2023 à 08:03
Bonjour je dispose d'un compte dans lequel se trouve différents dossiers clients.
Je dois absolument créer de nouveaux comptes (certains payants) pour que ces clients soient désormais autonomes
Existe-il une facon de changer de compte sans que cela affecte les liens et les formulaires?
Merci beaucoup
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gaetanlaporteRépondu le 16 octobre 2023 à 08:58
English version here:
Hello I have an account in which there are different customer folders and forms.
I absolutely need to create new accounts (some paid) so that these customers are now autonomous
Is there a way to change account without affecting links and forms?
Thanks a lot
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MianalaRépondu le 16 octobre 2023 à 10:40
Hello Gaëtan,
Thanks for reaching out to Jotform Support. We can move forms from one account to another one. If you use the default link from our system, such as https://www.jotform.com/form/60425738158965, the link won't be affected. But in case you use a custom link by editing the default link. Therefore, the link must be modified because the username will be changed to the username of the new account.
Let us know if you have any other questions.
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gaetanlaporteRépondu le 16 octobre 2023 à 11:02
Hello
thanks for following up
Actually all forms have https://form.jotform.com/xxxxx. links
What is the procedure?
We have a lot of forms, ca i do it myself or i need to give you all infos?
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MianalaRépondu le 16 octobre 2023 à 11:17
Hi Gaëtan,
Thanks for getting back to us. We'll do it for you and we'll need the following information to be able to proceed:
- The username/email of the account where the forms are currently located.
- The username/email of the target user, who will be receiving the forms.
- Which forms need to be transferred (all, or a specific list of form IDs).
Let us know if you have any other questions.
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gaetanlaporteRépondu le 16 octobre 2023 à 11:51
Hi Mianala,
thanks, is it possible to tell, per exemple,
all forms in this folder must be transfered to email@account.com ?
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MianalaRépondu le 16 octobre 2023 à 12:05
Hi Gaëtan,
Thanks for getting back to us. Yes, that's okay, but we need confirmation about how many forms are there for each folder. And if possible for you, please let us know the form titles.
Let us know if you have any other questions.
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gaetanlaporteRépondu le 16 octobre 2023 à 13:13
Hello, there are the infos:
All the forms to transfer are coming from this account:
gaetanlaporte
Transfer these UNEQ folder forms:
https://form.jotform.com/91185036777970
https://form.jotform.com/91186643720963
to this account
uneq
Transfer these NADIA GIGNAC folder forms:
https://form.jotform.com/63476349885979
https://form.jotform.com/70044707245956
https://form.jotform.com/72705818274967
https://form.jotform.com/70614805145957
https://form.jotform.com/71225070532950
to this jotform account
nadiagignac
Transfer this form
https://form.jotform.com/203034852996058
to this account:
Transfer these Mon Epicier Bio folder forms:
https://form.jotform.com/60425738158965
https://form.jotform.com/51604068849967
https://form.jotform.com/60733206141949
https://form.jotform.com/42917742252961
https://form.jotform.com/53006199739968
https://form.jotform.com/70308605807960
https://form.jotform.com/43015012197949
https://form.jotform.com/43024426157954
https://form.jotform.com/51598133048963
https://form.jotform.com/50333757013953
https://form.jotform.com/43254252461954
to this account
monepicierbio
Transfer these Epicier folder forms:
https://form.jotform.com/223517484864061
https://form.jotform.com/231774973025259
https://form.jotform.com/231025477223045
https://form.jotform.com/201456315543248
https://form.jotform.com/40365741512954
https://form.jotform.com/230734479204254
https://form.jotform.com/230154306946252
https://form.jotform.com/222483527351253
https://form.jotform.com/213274624585056
https://form.jotform.com/220805438135250
https://form.jotform.com/213425761929058
https://form.jotform.com/81303982449967
https://form.jotform.com/202035096420242
https://form.jotform.com/70084087928969
https://form.jotform.com/81335767249971
https://form.jotform.com/81334619349967
https://form.jotform.com/51164961219961
https://form.jotform.com/200786288147060
https://form.jotform.com/200923341777254
https://form.jotform.com/92885714232967
https://form.jotform.com/50675600466961
to this account
glaporte
Transfer these Gagnon folder forms
https://form.jotform.com/60825638743968
https://form.jotform.com/210617095938260
https://form.jotform.com/91295752331963
https://form.jotform.com/91344809329968
https://form.jotform.com/91295599517978
https://form.jotform.com/220795470237257
https://form.jotform.com/91286422271960
https://form.jotform.com/62655004596964
https://form.jotform.com/60824477276969
to this account
roulottesgagnon
Thanks a lot!
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MianalaRépondu le 16 octobre 2023 à 14:17
Hi Gaëtan,
Thanks for getting back to us. The forms have been transferred as per your request.
Please check these accounts and let us know if some forms are skipped.
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gaetanlaporteRépondu le 17 octobre 2023 à 09:22
Thanks a lot
With a fast view, that seem good
I'll be back if i see an error! Thanks