PDF attachment: Image quality on Pdf is reduced

  • anthony.guichard
    Demandé le 15 octobre 2023 à 16:22

    Bonjour,

    Lors de la soumission de formulaire et la creation d'un PDF, les images qui sont jointes sont nettement dégradés alors que la qualité des images initiales sont excellentes. Comment faire pour avoir des images nettes dans le pdf?

    Voir le dossier partagé

    Cdt,

    Jotform Thread 8152801 Screenshot
    Page URL: https://particulespluscom-my.sharepoint.com/:f:/g/personal/aguichard_particulesplus_com/EpRnVUkuMalNsNjnMINNBdcB2qJ0-VWopDG4Yy1795npow?e=eaTsmu
  • Rhina Jotform Support
    Répondu le 15 octobre 2023 à 18:53

    Hi anthony.guichard,

    Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. The limit for attachments on the PDF is 5MB. The quality will be reduced once 5MB the limit has been reached. As a workaround, you can add show the image link to the file on the PDF Editor. Let me show you how:

    1. In PDF Editor, click on the Gear icon on the File Upload.
    2. Tick the option to Show image link.

    PDF attachment: Image quality on Pdf is reduced Image 1 Screenshot 20Reach out again if there's anything else we can help you with.