Changer le nom d'entreprise

  • phare36
    Demandé le 12 octobre 2023 à 14:50

    Bonjour, nous avons fusionné avec une autre entreprise. Il faudrait changer le nom pour "Code Marketing" svp

  • Lesther Jotform Support
    Répondu le 12 octobre 2023 à 16:57

    Hi phare36,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. The username you'd like to use is invalid, there should be no space in between. We’ll need you to give us at least 3 usernames in order of your preference, and we’ll change it to the first one available. The username can only consist of alphanumerics and underscores (_). 

    But, before we go ahead and update your account username, there are a few things that you should know:

    • Once we update your account username, it can't be changed back to the old username.

    • Active custom URLs with your old account username will no longer work. You'll have to share the updated custom URL with your new username with your respondents again. You can copy it from the Publish tab of the Form Builder page.

    Once we hear back from you, we'll be able to help you with this.