Problème de connexion à mon compte

  • stephanegraffin
    Demandé le 12 octobre 2023 à 10:32

    Bonjour,

    Depuis cet après midi, je suis dans l'impossibilité de me connecter à mon compte Jotform avec Google depuis le compte contact.sgformation@gmail.com.

    Message : there was an error . Please try again later

    Merci pour votre retour

    Cordialement


  • Joram_Perucho Jotform Support
    Répondu le 12 octobre 2023 à 11:21

    Hi Stéphane,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I will need more time to look into your account, and will get back to you with an update.

    We appreciate your patience on this.

  • Joram_Perucho Jotform Support
    Répondu le 12 octobre 2023 à 11:28

    Hi Stéphane,

    Thanks for patiently waiting. We have reviewed your account, and found no violation. You can now try to log back into your account.

    Let us know if there's anything else we can help you with.