Unable to modify/delete my products

  • valsoleil
    Demandé le 12 octobre 2023 à 06:05

    Bonjour,

    Depuis aujourd'hui, je ne peux plus modifier/supprimer mes produits , plus aucun menu est disponible !

    Unable to modify/delete my products Image 1 Screenshot 20


    Merci

  • Gilbert Enterprise Support
    Répondu le 12 octobre 2023 à 08:21

    Hi valsoleil,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. This issue was reported earlier to our developers and they informed us that it has been fixed already. I checked your 'Commande Fruits' form and I'm now seeing the Edit button when I hover over the product items.

    Unable to modify/delete my products Image 1 Screenshot 20

    Try refreshing your Form Builder page and check it again. I've also cleared your form cache as an additional measure.

    Let us know if you need any other help.