Compte suspendu

Bonjour,j'avais créé un Formulaire de 7 pages, en voulant me reconnecter, on me dit que mon compte est suspendu comment faire pour retrouver mon compte ainsi que mon formulaire ?Et comprendre pourquoi mon compte est suspendu.Merci d’avance Vanderniepen Maxence

Hi Maxence,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. We are sorry, you're having issues logging into your account. I checked the account associated with this email address m*x*nce.empyr*a@gm*il.com and am getting a result that your forms were flagged as a possible fake service by our Form Review Tool. This may not be the case with your form, but we had to follow the general rule to be in compliance with our Terms of Use. Free accounts with non-corporate emails displaying suspicious forms must be suspended immediately. If you'd like us to reactivate your account, provide us the following information:

1. The URL where the form is being used/embedded.
2. Their website or proof of affiliation to a legitimate institution.
3. Share with us documents that will prove that they are authorized to offer such services.

You can send these proofs using Ticket #8022181 in the subject line to reviewers@jotform.com. After reviewing the submitted information, we will notify you of the status of your account.