Acoount Overlimit

Bonjour,

Tous nos formulaires sont innaccesibles par nos boutiques et nos clients...

Il est marqué " quota dépassé", mais ca n'est plus le cas depuis hier ... Cela a été réglé vers 20h

Pourriez vous faire quelque chose s'il vous plait ?

Merci par avance

Hello Yann,

Thanks for reaching out to Jotform Support. I'd like to let you know that I am using a translation tool to provide assistance, but if you would prefer to get assistance in the French language, we can forward your ticket to our French team. However, please note that it could take longer to receive a response.

I have checked the status of your account and it shows that it's currently OVERLIMIT. Account Overlimit means that you've reached the maximum allocation limit either with your Monthly Submission or Total Upload Space. However, upon checking the account. I can confirm that it's far from its monthly limit; therefore, I went ahead and recalculated your account.

It is now re-activated and the form is now active, as shown on the screencast below:

Reach out again if you have any other questions