This form has exceeded its allocated quota ?

Bonjour,

Quand j'essaie d'aller sur mon formulaire il est indiqué "This form has exceeded its allocated quota" alors que quand je regarde mon pannel ce mois-ci en soumission je suis à 0/100. Peut-on régler ce problème ?

Cordialement.

Hi Kzy,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I checked your forms, but was unable to replicate the issue. I can see that your account is below its quota. Can you clear your browser cache, and try on a different browser including incognito, and see if the issue will still show up?

Give it a try and let us know how it goes.