Vous avez dépassé la limite de espace de téléchargement.

  • RICHARD_contact_contact919
    Demandé le 3 octobre 2023 à 13:51

    Bonjour


    Je ne comprends pas, on me dit avoir dépasse la limite de mon espace alors que j `ai supprimé récemment de nombreux formulaires, donc mon espace aurait du se réduire.


    merci de faire le nécessaire.


    Cordialement


    M. RICHARD

    Jotform Thread 7763743 Screenshot
  • Mary Jotform Support
    Répondu le 3 octobre 2023 à 21:11

    Hi M. RICHARD,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I went ahead and recalculated your account limits and cleared your form cache, your upload space limit is now 304.25 MB out of 1GB.

    Let us know if you have any other questions.