annulation et remboursement abonnement

  • majfav
    Demandé le 3 octobre 2023 à 11:34

    Bonjour,

    J'ai soucrit un abonnement le 7 septembre 2023. Cependant, et je souhaiterais l'annuler...

    Pourrais-je obtenir un remboursement ?

    Je vous remercie d'avance.

    Cordialement,

    Mayeul FAURE

  • Gian Jotform Support
    Répondu le 3 octobre 2023 à 14:45

    Hi majfav,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Since it is within our 30-day money-back guarantee, I have canceled your plan and processed a refund.

    Let us know if you need any other help.

  • majfav
    Répondu le 4 octobre 2023 à 03:11

    Hi,

    Everything is all right, thank you!