Renouvellement automatique

Bonjour,

Le renouvellement de notre abonnement s'est fait automatiquement le 26 septembre alors que nus n'avons plus besoin du service, est-il possible d'avoir un remboursement, aucun formulaire n'a été utilisé depuis cette date...

Merci

Hi Formulaire_Aerosport,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question.  To request a refund for your latest invoice, kindly open this link and fill out the form. After the investigation of your request, you will receive an e-mail regarding the result. Please note that you'll need to log in to your account first before you open the link.

Let us know if you need any more help.