Send Notifications from the mobile app

  • evensbelizaire
    Demandé le 28 septembre 2023 à 16:26

    Bonjour


    Est-il possible d'afficher une notification récurente à une date quelconque à l'application pour rappeller les gens qui ont installé l'app mobilede remplir l'un des formulaires svp ?

  • Mary Jotform Support
    Répondu le 28 septembre 2023 à 21:41

    Hi evensbelizaire,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Please note that the reminder emails can only be set up from the form itself. Let me show you how:

    1. On the Form Builder page, in the orange navigation bar at the top of the screen, click on Publish.
    2. In the Publish menu, click on Emails on the left side of the screen.
    3. Choose the Schedule A Reminder Email option.
    4. Here, you can edit the email content.
    5. Now, click on the Schedule tab and organize your email the way you want it. Select a repeat period, date, time, and start and finish date.

    How to set up reminder email to fill out forms Image 1 Screenshot 20 Screenshot 10

    Let us know if you have any other questions.

  • evensbelizaire
    Répondu le 28 septembre 2023 à 23:26

    Bonjour Mary

    Merci pour votre répone, mas ce n'est pas exactement ce que je voulais. Je ne souahaite pss envoyer de courriel.

    En fait, j'aimerais que sur le cellulaire des utilisateurs qui ont installé l'appication: https://www.jotform.com/app/vServices/rcr-mobile, ils peuvente recevoir une notificattion de rappelle pour remplir le formualire (https://www.jotform.com/app/vServices/rcr-mobile/221683065965060) (Rapport Feuille de temsp).

    Un grand merci pour ton retour.


    Hi Mary 

    Thank you for your reply, but it's not exactly what I wanted to realise. I don't want to send an email.

    In fact, I would like users who have installed the app: https://www.jotform.com/app/vServices/rcr-mobile can get on their cell phone a reminder or notification to fill out the fhis form (https://www.jotform.com/app/vServices/rcr-mobile/221683065965060). (Rapport Feuille de temps)

    Many thanks for your answer.

  • Mary Jotform Support
    Répondu le 29 septembre 2023 à 00:45

    Hi evensbelizaire,

    If you are referring to push notifications, I'm afraid this is not currently possible. There is no feature to send push notifications to users who downloaded your app. The reminders to fill out the form or app can only be sent via the emails set up from the form.

    Let us know if you have any other questions.

  • evensbelizaire
    Répondu le 29 septembre 2023 à 19:45

    Hi Mary

    Thanks for your answer. I hope your team of developers can work on this.

    Have a nice weekend !