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gregorycomitreDemandé le 28 septembre 2023 à 10:52
Merci de transférer le formulaire suivant au compte : benjamin.rebaud@iadfrance.fr
formulaire: https://form.jotform.com/gregorycomitre/formulaire
merci
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Neil Enterprise SupportRépondu le 28 septembre 2023 à 13:07
Hi gregorycomitre,
Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. I understand that you want to move your form to another account, but please note that the custom URL in your form will stop working after the transfer. You will need to update your custom URLs. Let us know if this works for you, so we can go ahead and process the form transfer.
Once we hear back from you, we'll be able to help you with this.
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gregorycomitreRépondu le 29 septembre 2023 à 02:25
yes thank you it's good for me you can do the transfer..
Is it possible to clone the form to leave a copy on this account? if this is not possible just do the transfer
THANKS
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Jessica Jotform SupportRépondu le 29 septembre 2023 à 07:02
Hi gregorycomitre,
Thanks for reaching back to Jotform Support. As requested, we have moved this form to an account with email address: benjamin.rebaud@iadfrance.fr.
It's also possible to clone the form after the form is transferred, let me show you how:
1. Open your My Forms page and click on Create Form on the left side of the page.
2. In the window that opens up, click on Import Form.
3. In the next window, click on From a Webpage.
4. Paste the form link into the Enter URL field and click on Create Form.
After cloning your form, it will open up in Form Builder automatically. Now, you can edit the way you want it and publish it.
Give it a try and let us know if you need any more help.