PDF Editor: The invoice number is not reported on the PDF document

Bonjour, je ne parviens pas à afficher le numéro sur la facture en haut à droite alors qu'il apparait bien sur le reçu.

Merci de votre réponse

Hi Manuel,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I am sorry that you are having troubles with showing your Invoice Number on the Invoice PDF. When I cloned and tested your form, the same thing happened for me. After investigating it a bit, I found a solution. It seems that you have not added the form field information correctly on your PDF. It's really easy to fix. Let me show you how:

1. In Form Builder, click on the Arrow pointing down next to the Jotform logo on the top left side of the screen.
2. In the dropdown menu, click on PDF Editor.
3. In the PDF Editor, select the field that displays the {invoiceNumber} text and delete it by clicking on the Trash icon.
4. Next, in the left column (Add Element) click on Form Field tab.
5. Search for the Invoice ID field and drag it to your PDF.
6. Finally, click on the Gear icon of the Invoice ID field and edit the font color, size and family from the right column.

Give it a try and reach out again if you have any other questions.