Unable to connect Stripe account

  • db82
    Demandé le 28 septembre 2023 à 06:00

    bonjour


    j'arrive pas a intégrée le mode de payement stripe


    merci pour ton aide

  • Jeric Jotform Support
    Répondu le 28 septembre 2023 à 08:42

    Hi db82,

    Thanks for reaching out to Jotform Support. I'd like to let you know that I am using a translation tool to provide assistance, but if you would prefer to get assistance in French Language, we can forward your ticket to our French team. However, please note that it could take longer to receive a response.

    Going back to your concern, we have not received similar issue about connecting Stripe account. Is there an error message when you try to connect your account? If yes, can you share the error message so we can check it out. We have this guide on how to post a screenshot? I cleared your form caches in case the form just needs a refresh.

    Please try to connect your account again and give us more information about the issue so we can help you better.