Almost reached upload limit alert even after trash is emptied

Bonjour,

j'ai une alerte concernant la limite de mon espace de téléversement presque atteinte. J'ai pourtant presque tout supprimé (formulaires) et bien vidés les corbeilles. J'ai essayé de vider le cache mais il semble que cela n'a pas d'incidence.

Pourriez-vous vérifier, il est déjà arrivé que je sois obligé de contacter l'assistance car les données ne s'actualisés pas automatiquement.

Merci

Hi contactadaptel,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I reviewed your account and found that your current upload space is 35.68 MB of 100 MB. Can you try to log out and log back in?

Give it a try and let us know how it goes.