Select different payment methods in my form

  • davidba82
    Demandé le 26 septembre 2023 à 07:59

    Bonjour

    sur mon formulaire

    COMMANDE DE PLATEAUX POUR LES FETE


    Jai incorporer:

    mode de payement ?

    -carte

    -virement ou espèces en boutique


    pour le virement c'est OK les information banck s'affiche mais il y a pas le bouton soumettre

    et pour le payement en Carte je n'arrive pas a faire le checkout Strip pour faire le payement


    pouvez vous m'aides


    Merci

  • Victorino_S Jotform Support
    Répondu le 26 septembre 2023 à 10:39

    Hi David,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know, and we can have them do that. But keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Yes, you can use the Show/Hide Field conditional logic to hide the Submit button if the user selects the transfer option; however, no records will be created because no submissions were made. A workaround for this is to create a multiple payment form that accepts the Purchase Order, which collects payments offline through check or wire transfer and Stripe as payment.

    Also, I checked your form, and it appears that you still need to connect your Stripe account to fully integrate the Stripe Integration in your form. Check out my screenshot below:

    Select different payment methods in my form Image 1 Screenshot 20


    Give it a try, and let us know how it goes.

  • davidba82
    Répondu le 26 septembre 2023 à 15:18

    merci pour ton retour mais meme quand je fais mode de payement virement ou en boutique ,

    le bouton soumission renvoi vers stripe alors que il a mit mode de payement virement

  • Victorino_S Jotform Support
    Répondu le 26 septembre 2023 à 16:46

    Hi David,

    Thanks for getting back to us. To clarify, are you referring to your form 232554430607048? If that's the case, since the form is in French, could you please provide some clarification? So, if the user selects CB in the Mode de paiement field, it must go to the Stripe payment, but if the user selects Virement ou espèce en boutique, it should submit without going to Stripe, correct? 

    If this is what you are trying to achieve, you need to create a different form for the Purchase Order payment integration to accept submissions without payment and use the iFrame Embed widget to load the cloned form in your main or original form. To fully understand how to create a Multiple Payments form, this guide will show you how to do that. Here's a demo form I created using your form:

    Select different payment methods in my form Image 1 Screenshot 20

    You can also view my demo forms here and clone them to see the widgets and how I've set up the forms to create multiple payment forms:

    1. Stripe Form (Main)
    2. Purchase Order Form (Secondary)

    Give it a try, and let us know how it goes.

  • Basange
    Répondu le 26 septembre 2023 à 17:24

    Thank you for your feedback I cloned the form to go faster just 2 things

    In crédit carte mode it's Ok

    In transfer or cash mode in store, after filling out the form I do not receive the confirmation on my mailbox but just after the submission On the same page of the form, I would like to receive it by email 

    And in my dashboard I do not receive the order


    Thank you for your help

  • Victorino_S Jotform Support
    Répondu le 26 septembre 2023 à 18:04

    Hi David,

    Thanks for getting back to us. It appears that you only cloned my Stripe Form (Main) demo form. Please note that you also need to clone my Purchase Order Form (Secondary) demo form and replace the URL in the iFrame Embed widget of the main form with your secondary cloned form. Here's how to do it:

    1. Assuming that this is your main cloned form, select the iFrame Embed widget and click the Wand icon to open Widget Settings.
      Select different payment methods in my form Image 1 Screenshot 30
    2. In the Frame URL field, replace the link with your cloned form URL of the Purchase Order Form (Secondary) demo form.
    3. Click the Update Widget button.
      Select different payment methods in my form Image 2 Screenshot 41


    Give it a try, and let us know how it goes.

  • Basange
    Répondu le 26 septembre 2023 à 18:34

    I think it's OK just one last little thing


    The customer who places an order by bank transfer does not receive confirmation in his mailbox but just at the end of the form the confirmation

    How to make sure that he can receive the confirmation directly in his mailbox ?


    Thank you !

  • Victorino_S Jotform Support
    Répondu le 26 septembre 2023 à 18:48

    Hi David,

    Thanks for getting back to us. As for your other question, I've moved that to a new thread. You can check that out here.