Comment ajouter une adresse email pour l'émetteur

Bonjour,

L'adresse email de l'émetteur renseignée dans notre compte n'est plus valide. Je voudrais donc en ajouter une nouvelle mais le système bloque.

A côté de "nom d'utilisateur" et de "mot de passe", dois-je mettre le nom d'utilisateur du compte Jotform et le mot de passe pour accéder à ce compte ou bien le nom du destinataire qu'on veut ajouter et le mot de passe de son email ?

Voir capture d'écran...

Bien à vous,

Quentin

Hi CLL_CentresdeLangues,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Unfortunately, the screenshot that you sent did not attach, can you please send it to us again? This guide will show you how to do that. Also, keep in mind that you need to enter the email address as your username and the password of your email in your SMTP details and not your Jotform Password. We also have a guide about How to Set up SMTP for a Form that you can check out.

Reach out again if you need any more help.