Where are your servers located?

  • Rouillon
    Demandé le 20 septembre 2023 à 11:04

    bonjour pouvez vous nous indiquer où sont vos serveurs?


  • Gilbert Jotform Support
    Répondu le 20 septembre 2023 à 14:10

    Hi Rouillon,

    Thanks for reaching out to us for help. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Jotform servers are co-located in a cloud-based architecture with Google Cloud and Amazon Web Services (AWS). Google Cloud data centers are hosted in Iowa (U.S.) and Frankfurt (Germany, EU). AWS data centers are located in Virginia (U.S.) and Frankfurt (Germany, EU).

    But if you’re a Jotform Enterprise user, you can choose the physical location of your dedicated cloud server and host your data in any part of the world. This is especially important for complying with data privacy rules and location requirements in places such as Australia, Canada, the U.K., and the EU.

    Let us know if you have any other questions.