Extension for Monthly Submission limit.

  • sorhandball
    Demandé le 20 septembre 2023 à 07:30

    Bonjour

    Nous sommes en pleine période d'adhésion et jotform indique de nous avons passé la limite de soumission mensuelle.

    La limite est de 100 soumissions par formulaire ou pour l'ensemble du compte ?

    Il nous reste que quelques inscriptions à enregistrer et pour le moment nous n'avons pour le moment pas de budget pour souscrire à l'abonnement. pouvez vous exceptionnellement augmenter la limite afin que nous puissions clôturer notre session d'inscription d'adhérents.

    en vous remerciant pour votre compréhension

    L'Association SOR Handball

  • Shirized Jotform Support
    Répondu le 20 septembre 2023 à 09:57

    Hi sorhandball,

    Thanks for reaching out to Jotform Support.  Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I went ahead and checked your account and I can see that you still have not reached your Monthly Submission limit. Please take note that the Starter Plan is only limited to 100 entries each month that your account can receive every month, and every first day of the month this resets back to zero, allowing you to receive more submissions. To increase the submission limit, I would highly suggest upgrading your account. You can check out the pricing page for available plans and features.

    You might also want to check out this guide Understanding Your Account Usage and Limits for more information.

    Let us know if there’s anything else we can help you with.