procedures de re

Hi Zango,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But keep in mind that you'd have to wait until they're available again.

Now, let me help you with your concern. It seems that you sent a blank message. Can you elaborate more on the issue so we can help you better? You can even send a screenshot here in the forum. We have a guide here explaining how to do that. Also, please note that guest accounts are temporary accounts with a one-time login only. 

After we hear back from you, we’ll have a better idea of what’s going on and how to help.

Bonjour, je souhaiterais bénéficié d'un appui d' un agent qui puissent m'aider a faire un règlement sécurisé de la version entreprise de jotform pour ma structure. Merci

Hello Zango,

Thanks for getting back to us. We will be glad to assist you in creating an account with a subscription. If you don't have a registered account yet, go to our Sign-up page and create one. You can also check the pricing of our plans on this page. After you create your account, let me show you how to upgrade to a subscribed plan:

1. On your My Forms page, click on Pricing in the blue navigation bar at the top of the page.

You can also upgrade your subscription on your account’s Upgrade/Billing page.

2. On the Pricing page, choose the plan you want to buy.

3. In the popup window, choose either a Monthly or Yearly payment schedule and either Credit/Debit Card or PayPal as the payment method. 

Here’s an example of the Bronze plan:

After you click on Continue, you'll need to enter your Credit/Debit Card details.

If you choose to use PayPal, you’ll get redirected to the PayPal payment page to complete the payment. Check out this guide for more details about upgrading your account.

Let us know if you need any more help.