Unable to download submission data

  • OSAC_FORMATION_training
    Demandé le 18 septembre 2023 à 04:02

    Bonjour,

    Dans le container "Formation externe", lorsque nous sélectionnons 6 soumissions, le rapport en contient plus de 200. Donc pas de prise en compte des soumissions cochés.

    Pourriez-vous svp intervenir sur ce bug ?

    Merci par avance

    Leslie OSAC

  • Marlon_T Jotform Support
    Répondu le 18 septembre 2023 à 07:21

    Hi OSAC_FORMATION_training,

    Thanks for reaching out to us for help. Unfortunately, our French Support agents are currently busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Could you please provide the URL of the form? This will help us determine the source of the problem and understand what is going on.

    We'll be able to help you with this as soon as we hear from you.