Question about the features of Starter Free Plan.

  • Hamza
    Demandé le 15 septembre 2023 à 04:51

    Bonjour,

    je n'ai pas tout compris concernant la formule gratuite :
    que veut dire "1000 vues par mois" ?
    que veut dire 500 stockage de soumissions ?
    que veut dire 10 soumissions avec paiement mensuel ?
    que veut dire 100mb mensuel ?
    que veut dire 10 documents signés par mois ?

    merci de votre retour par avance !

  • Mohammad_D
    Répondu le 15 septembre 2023 à 09:12

    Hi Hamza,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are unavailable at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. With the available feature limit of a Starter plan, you get:

    1000 Form Views Monthly - It is called Form View when someone opens and views the form.

    500 Total Submissions - Submission Storage is the maximum number of form responses, from all your forms, you can keep in your account. It is not a monthly limit. The responses can be freed by deleting and purging form entries.

    10 Payment Submissions Monthly - The total number of valid and completed payments, from all your forms with payment integration, your account can receive every month.

    100 MB Total Upload Space - The available space you can use, for storing files uploaded on your overall forms. Note that, this is not a limit that resets monthly. To free up your upload space, you can delete and then purge your form entries with file uploads.

    10 Signed Documents Monthly - The total number of signing processes completed, from all your Sign documents, your account can have every month.

    We also have a guide about Understanding Your Account Usage and Limits that you can check out.
    Feel free to reach out again if you have any questions or if we can help you in any other way.