Problème rencontré avec le formulaire

  • fastrainingfr
    Demandé le 8 septembre 2023 à 06:03

    Bonjour

    Je vous contacte car je rencontre un souci avec le téléversement des icones.

    Quel est la solution ?

    Bien cordialement

  • Joseph Jotform Support
    Répondu le 8 septembre 2023 à 09:02

    Hi fastrainingfr,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. If I correctly understood your request, the icons in your forms are not loading correctly. I've checked some of your forms but I couldn't;t replicate the issue, I was able to see the icons.Problème rencontré avec le formulaire Image 1 Screenshot 20

    Can you give us more details about your issue and the URL of the form/forms? Does it happen with all the forms or only with one? You can add a screenshot or a screen recording to explain your issue better. You can use Loom to make a screen recording.

    Once we hear back from you, we'll be able to move forward with a solution.