Change username request

  • janiedc48
    Demandé le 6 septembre 2023 à 09:33

    Bonjour,


    J'aimerais changer le nom d'utilisateur Janieds48 pour RCJEQ

    Merci!

  • Rayzel Jotform Support
    Répondu le 6 septembre 2023 à 11:44

    Hi janiedc48,

    Thanks for reaching out to Jotform Support.Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French , let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your change name request. Unfortunately, the username RCJEQ is already taken. Please provide us with 3 usernames that you want to use, and we will change your username according to availability. Usernames can only contain Alphanumeric characters and underscore '_' with no spaces.

    Please take note that if you were using a custom URL for your form, it would no longer work since the username has been changed. You will need to change the URL to have the new username in it instead. You may check out this guide on How to Create a Custom URL of a Form on how to reset it.

    Once we hear back from you, we'll be able to help you with this.