After how long does the data erase

  • Cynthia_ctreffe
    Demandé le 6 septembre 2023 à 05:48

    Bonjour,

    Je vous contacte car j'aimerais savoir au bout de combien de temps les données rentrées dans un formulaire s'effacent-elles ?

    Merci de votre réponse

  • Chris_L Jotform Support
    Répondu le 6 septembre 2023 à 08:43

    Hi Cynthia,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. By default, your forms submissions will stay in your submission table unless you manually delete them. If you want your forms submissions to be automatically deleted, you can do that in just a few steps. Let me show you how:

    1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
    2. Click on the Show More Options button.After how long does the data erase Image 1 Screenshot 30
    3. Scroll down to the Auto-Delete Form Submissions section.
    4. Click the Enable button.
    5. Set the Deletion Period and then set the Deletion Period.
    6. Click on Next and finally click on Yes, Update. After how long does the data erase Image 2 Screenshot 41

    Reach out again if you need any other help.