Notification par e-mail : les détails ne s'affichent pas

Bonjour, depuis un certain temps, je ne reçois plus les notifications de soumission au formulaire, ou elles arrivent carrément rognées (voir copie écran). Pourriez vous m'aider ? merci !

Hi coreame,

Thanks for reaching out to Jotform Support. Our French support is currently engaging with users at the moment. I'll be assisting you in English but if you prefer to be assisted in French, we'll be forwarding the request.

As for your concern, I cloned your form to test it and I easily replicated the issue. There is an easy fix for this, we just need to remove the current email notification and adding it back. Let me show you how:

• In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
• In the menu on the left side of the page, click on Emails.
• On the left side of the Notification field, click on the Trash Can icon, and delete the existing Notification Email.

Now that we've removed the old Notification Email, we'll just add a new one. Let's do it: 

• While you're still under the Emails tab on the left side of the page in Form Builder, click on + Add an Email.
• Next, select Notification Email.
• Click on the Recipients tab and enter your email address in the Recipient Email field.

Give it a try and let us know if you need any other help.

Thank you very much it works, regards, Noëlle