Total de la commande

  • myllania
    Demandé le 3 septembre 2023 à 14:19

    Bonjour,

    Est-il possible de ne pas afficher le total de la commande dans la réception des soumissions, ni dans le mail envoyé au client ? (Nos prix sont connus lors de la pesée des produits après commande)


    Merci d'avance.

  • Karlo Jotform Support
    Répondu le 3 septembre 2023 à 16:42

    Hi myllania,

    Thanks for reaching out to Jotform Support. Unfortunately, our French support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know, and we can have them do that. But keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question.

    Are you referring to the email notification content field? If so, you can easily remove or delete my products from the email content in a few easy steps. Let me show you how.

    1. In Form Builder, on the orange navigation bar, click on Settings.
    2. Go to Emails, and on the Notification Email, click on the Pencil Icon.
    3. In Email Content, scroll down and Delete the Row of My Product and click on Save.

    Total de la commande Image 1 Screenshot 20

    If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better? It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

    Let us know if there’s anything else we can help you with.