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lea_Lea_lea586Demandé le 1 septembre 2023 à 03:45
Comment optimiser svp ?
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Harshad_P Jotform SupportRépondu le 1 septembre 2023 à 09:54
Hi Lea,
Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. I understand the form is loading slowly on the embedded woo-commerce site. Could you please provide us with the Form URL and the website address where the form is embedded so I can try to see what's going on?
Meanwhile, if not already, then you can try to embed the form using an Iframe Code as an embed method. This usually solves common issues with the embedding form. Let me show you where to find the Iframe Code:
1. In Form Builder, click on Publish in the orange bar at the top of the screen.
2. Select Embed from the left panel.
3. Click on Iframe Code and then click on Copy Code.
Once we hear back from you we can move forward with a solution.