Message Erreur rafraichissement en boucle

  • microfolieevreux
    Demandé le 31 août 2023 à 09:10

    Bonjour

    Nous avons un problèmes au niveau de la page de modification des formulaires un rafraichissement en boucle intervient avec un message d'erreur

    Pouvez vous intervenir

    Merci


  • Angeli Jotform Support
    Répondu le 31 août 2023 à 14:16

    Hi microfolieevreux,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Are you having issue with this form? I cloned your form and tried to replicate the issue, but everything worked the way it should. Check out my results in the screencast below:

    Message Erreur rafraichissement en boucle Image 1 Screenshot 20

    Can you tell us what you're trying to do in your form? Can you also take a screenshot of what’s happening and send it to us? This guide will show you how to do that. In the meantime, I've cleared your form caches. If you have not done so in a while, it could also be helpful to clear your browser caches. If you're still having the same issue, please share the link to your form so I can check it out and see what’s going on.

    Keep us updated and let us know if you need any more help.