impossible de télécharger des fiches et images manquantes

  • Inc_info989_info
    Demandé le 30 août 2023 à 14:23

    Bonjour,


    est-ce que votre site a planté par hasard ? Mes formulaires ne se déposent plus dans mon Drive, les photos n'apparaissent pas ou aucune image. C'est normal ?


    merci

  • Richie Jotform Support
    Répondu le 31 août 2023 à 01:04

    Hi Inc_info989_info,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Our developers were aware of the issue, and they have fixed it. Can you give it another try and see how it goes?

    Keep us updated and let us know if you need any more help.