Sélection inapropriée dans la liste de produits

  • myllania
    Demandé le 30 août 2023 à 10:33

    Good morning,

    In our product list, we find that products can be checked and unchecked by a single click around the description, which can cause a lot of problems during order entry by our customers.

    Do you have a solution to avoid this?


    Furthermore, do you offer an email campaign service?


    Thank you in advance for your return.


    Cdt,

    Jotform Thread 5483833 Screenshot
  • Christian Jotform Support
    Répondu le 30 août 2023 à 19:13

    Hi Sylvia,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know, and we can have them do that. But keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I'm afraid that selecting and unselecting products with a single click is a normal behavior of our product list, so your users can easily select the product that they are interested in and de-select it if they change their minds. You can, however, hide the checkboxes with custom CSS code, as shown below:

    • Open the Form Designer by clicking the paint roller icon in the upper-right corner of the Form Builder.
    • Go to Styles at the top of the Form Designer pane on the right.
    • Scroll down to Inject Custom CSS and copy and paste the CSS code below into the text area.
    .p_checkbox {
       display: none;
    }
    • Once you’re done, select Save at the bottom.

    Sélection inapropriée dans la liste de produits Image 1 Screenshot 20

    Regarding your other question about email campaign marketing, I've moved it to a new thread as we answer one question per thread to keep the forum organized. You can check that out here.

    If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?

    Let us know if there’s anything else we can help you with.

  • myllania
    Répondu le 31 août 2023 à 08:40

    Bonjour,

    Merci beaucoup, vous nous avez bien aidé.

    Bonne journée.