Espace

  • contactadaptel
    Demandé le 29 août 2023 à 08:21

    Bonjour,


    j'ai un message m'indiquant que nous avons presque dépassé notre limite de téléchargement, j'ai pourtant supprimer plusieurs réponses de formulaire et vider les corbeilles.


    Pouvez vous m'indiquer à quoi correspond ce dépassement ?


    Espace Image 1 Screenshot 20

    Merci.

    Bonne journée

  • Patrick Product Triage Specialist
    Répondu le 29 août 2023 à 10:44

    Hi contactadaptel,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support isn't available at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. The error you see on your screen is a reminder when you reach 50% of your current limit. When I checked your account, I can confirm that your current usage is inline with your limits.

    Reach out again if you have any other questions.