Unable to access Uploaded Files

les pièces jointes reçues via les formulaires de contact ne s'affichent pas (code erreur 404)

Hi contactbeboptattoo,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I am sorry you are having trouble with this. This error is because of the restriction on your account that requires a login to access the user's uploaded files. Let me show you how to disable this feature:

1. Go to your Account Settings.
2. Under the Security tab, uncheck the box for Require Login to View Uploaded Files.

That's it. Let us know if you have any other questions.