mail fraduleux

Bonjour,

J'ai reçu un mail "bulletin d'inscription 2023 PDF" avec mes coordonnées mais je ne suis pas à l'initiative de cette demande ....

Pouvez-vous supprimer mes données de votre site ?

Cordialement,

Hi {username},

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Unfortunately, you have to reach out to the form owner to request the deletion of your submissions. But, if you think the form is suspicious, can you send me the link to the form so I can take a look at it for you?

After we hear back from you, we’ll have a better idea of what’s going on and how to help.

Bonjour,

le mail indiqué dans le formulaire reçu (que vous avez en pièce jointe) est le mien.

mais je ne me suis jamais inscrite sur votre site.

Hello Mouchet,

Thanks for reaching out to Jotform Support. Jotform It's an online platform that enables users to create and design various types of forms, surveys, questionnaires, and other tools for collecting data online.

Please be aware that the email you received is an autoresponder. It's sent to your email once you enter it into the form. This email serves as confirmation that your submission was completed. Unfortunately, we're unable to remove submissions from the submission table since only the form owner has access to manage form submissions.

However, if a form appears suspicious, we will promptly suspend it. To help us with this process, we'll need the URL link to the form. Please provide the form's URL so that we can review it and take appropriate action. It's important to note that we can't locate the form based on its title alone.

That's it. Let us know if you have any other questions.