Arnaque

  • Virginie
    Demandé le 19 août 2023 à 18:42

    Bonjour, une personne a essayé de m'arnaquer en utilisant votre site pour avoir mes coordonnées bancaires. Le numéro de téléphone utilisé est le +33 7 57 82 93 52. La personne a prétexté avoir un bug avec Le bon coin pour passer par SMS et me demander de payer par ce lien.

    Jotform Thread 5448324 Screenshot
  • Lesther Jotform Support
    Répondu le 19 août 2023 à 19:37

    Hi Virginie,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Unfortunately, we're not able to open the screenshot that you uploaded. Please paste the link to your response so we'll be able to check on it. We'll use it to trace the account and take necessary actions.

    We appreciate you for reporting this matter to us and helping us to keep Jotform safe. We understand how upsetting things like this can be, and we take your security and privacy very seriously. 

    We want to assure you that Jotform is not participating in this conduct. We supply a Form Builder, and unfortunately, some parties may use the forms for wrongful purposes.

    Once we hear back from you, we'll be able to move forward with a solution.