Stockage des soumissions

  • aspacchatelcommunication
    Demandé le 19 août 2023 à 14:59

    Bonjour,


    Dans la version gratuite de Jotform, le stockage des soumissions est plafonné à 500.

    J'en ai déjà 168, et même en supprimant des questionnaires de la boite de réception, le nombre de stockage de soumissions ne redescendent pas.

    Que se passera t'il lorsque je serai arrivée à 500 ?

    Je ne pourrais plus recevoir mes questionnaires remplis ?

    Merci de votre réponse.

  • Justin_E Jotform Support
    Répondu le 19 août 2023 à 17:42

    Hi aspacchatelcommunication,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Please note that once you reach the 500 submissions limit or your account usage limits, your forms will be disabled and your account status will be set as OVERLIMIT. Here is more information on Understanding your account usage and limits.

    Let us know if there's anything else we can help you with.