Compte bloqué

Bonjour,

Impossible pour moi de me connecter à mon compte support@psi.fr. Il est bloqué. Pouvez-vous supprimer les formulaires qui posent problème et me débloquer le compte ?

Cordialement,

Support Technique PSI

Hi PSI,

Thanks for reaching out to Jotform Support. I've forwarded this to our review team for review. We'll get back to you with an update as soon as we can.

Thanks for your patience.

Hi PSI,

Thanks for patiently waiting. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your issue. The account was suspended automatically by our phishing detector since there's the word Password (Mot De Passe) in your form. Our phishing detector may have suspected you to be collecting login credentials which is a violation of our terms of use. I suggest using a different word like access code or any word as long as it is not a Password to prevent our phishing detector from suspending your account. I've gone ahead and reactivated the account.

Let us know if there's anything else we can help you with.