Airtable integration is not working anymore

  • BobbyFrance
    Demandé le 17 août 2023 à 05:32

    Bonjour,
    Nous avons des formulaires avec une intégration des données sur Airtable, mais celle-ci ne fonctionne plus. Pourriez-vous m'indiquer la raison svp ?

    Belle journée,

  • Gilbert Jotform Support
    Répondu le 17 août 2023 à 08:33

    Hi Bobby,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your issue. Are the submission entries passed to Airtable but there are only certain fields not showing up there? Or are the entries completely not being created in Airtable? Please try disconnecting the Airtable integration from your form and then connect it again.

    Airtable integration is not working anymore Image 1 Screenshot 20

    Then, do a couple of test submissions in your form to see if the data will be completely passed to the connected Airtable. If the issue persists, can you confirm if your 'Je propose mes meubles à Bobby' form is the one with the issue?

    Let us know if you have any other questions.