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audrey.beauchamp77Demandé le 16 août 2023 à 12:35
Bonjour,
L'employé qui a crée ce compte pour l'ASSQ ne travaille plus avec nous donc nous aimerions transférer toutes les informations à un autre compte google, soit celle de info@assq.org afin de faciliter l'accès à tous les autres employés sans utiliser le courriel de l'ancienne employée.
MErci
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david__sanchezRépondu le 16 août 2023 à 14:59
Hi audrey.beauchamp77,
Thanks for contacting Jotform Support. I'll be using a translation tool to provide help. If you'd prefer to receive support in French, let us know and we'll forward you to our French Support Team. However, keep in mind that it may take longer for you to receive a response.
As for transferring account information to a different account, we can do that for you. Since you have access to the account, you also have the option to update the account's email address. Here are the steps to do that:
- On any Jotform page you're logged in to, click on your avatar in the top right corner.
- Click on your name to navigate to the Account section of your Settings.
- Find Email and click Edit to the right of it.
- Finally enter the new email address for the account and click Save.
You can also update the account's username and reset its password from this page as well. You can find more information on our user guide on How to Change Your Account Email Address. If you'd rather transfer associated forms and subscriptions to a different account let us know we'll help you with that.
Let us know if you have any other questions.