Arnaque

  • romainannelogre
    Demandé le 11 août 2023 à 15:08

    Bonjour j'ai validé des tickets neosurf sur votre site et je ne peut plus les utiliser


  • Justin_E Jotform Support
    Répondu le 11 août 2023 à 17:14

    Hi romainannelogre,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I just want to know, did you recently fill out a for to validate a ticket? Can you give us more information on what's happening on your end so we can have a better understanding of what the situation is? If you can take a screenshot of what’s happening, that will help us to better understand what’s going on. We have a guide about how to do that here.

    We'll be able to move forward once we hear back from you.