PDF Editor: Date Picker field within a Paragraph field is not being translated

  • mchassagne
    Demandé le 10 août 2023 à 12:18

    Bonjour,

    Sur mon formulaire "d'enregistrement assurance", lorsque je valide celui-ci, conformément au flux d'approbation, un mail avec un fichier pdf est envoyé à la personne ayant rempli le formulaire.

    Sur le formulaire, il y a un champ "date" que je viens récupérer et qui se met au format anglais automatiquement, malgré le paramétrage du calendrier et du formulaire en français.

    Ci-joint le champ et le fichier pdf en question.

    Je vous remercie pour votre aide,

    Cordialement,PDF Editor: Date Picker field within a Paragraph field is not being translated  Image 1 Screenshot 20

  • Mightor Jotform Support
    Répondu le 10 août 2023 à 15:45

    Hi mchassagne,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I've been checking this and I'm afraid it's not possible to translate a Date Picker field within a Paragraph field. If you need to show a translated date in the PDF submission report, you can add the actual field as a separate entry in the PDF and translate it manually. Let me show you how:

    1. In PDF Editor, choose the Date Picker field from the Add Elements menu.
    2. Once added to the PDF report, select the Date Picker field and click on its Gear icon.
    3. Change the Language to your preference.

    PDF Editor: Date Picker field within a Paragraph field is not being translated  Image 1 Screenshot 20

    I've gone ahead and escalated your request to our developers, but when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

    Thanks for your patience and understanding, we appreciate it.